You probably didn't hear it but your audience is asking this 
question often during your presentation. So what? There it is again. Most of the 
time, it's silently echoing in their minds. If you don't answer this question 
you might lose them. And your presentation fails.
 
This question is the silent killer of many presentations because it 
is seldom spoken yet often interrupting their thoughts. This question is 
important because it is about relevance and it is relevance that determines 
decisions and actions.
 
A variation of "So what?" is "Why is that important to 
me?"
This question generally pops up after you state a fact. For 
example:
 
We are using the latest technology in this new product.
So what?
 
It's been tested by the military.
So what?
 
We received the industry award last year.
So what?
Don't assume that your listeners understand the relevance just 
because you do. Instead it's more productive to assume that they are asking "So 
what?" after every key fact you state.
You can keep them engaged by anticipating that 
question and answering it. Here are some sample phrases that you can use to 
connect your facts to relevance:
 
By answering the questions in the minds of your listeners they will 
feel that you understand what's important to them. That keeps them interested. 
It builds trust and credibility for your message.
So what? There it is again.
 
If you want to persuade people to act you need to show them the 
relevance. What that means to you is more effective presentations.
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Business presentation tips from George Torok, the Speech Coach for Executives
 
 
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