Monday, May 13, 2013

And now a few words from our sponsors


Trade show traffic
How to get more visitors to your tradeshow booth

Each conference sponsor had a booth in the tradeshow room and they were invited to the main stage to say a few words. This was an important opportunity that many of the sponsors failed to recognize.

Several sponsors took their turn at the microphone and bored us. They were clearly unprepared. Then one sponsor caught my attention with his first words. I listened to every word he said. As I looked around, it seemed that he had caught the attention of the entire audience.

What did this sponsor do differently that made him stand out?

First read what he said and did and then study my analysis of why it worked so well. I’ve segmented his presentation into four parts and added my headings to illustrate the flow of his presentation.


Opening
He grabbed our attention with his first words, “Have you tried to talk with your kids lately?” Then a short pause. “Some days you might not know whether to reach them via SMS, Facebook or Twitter.”


Benefits
Then he explained what his company did to help organizations better manage communication with their customers especially with the demands of social media.

Introduction
Then he stated his company name and invited people to visit his booth to discuss the issues and their options.

Close
Then he stated his first name and again invited people to see him at his (company name) booth.


Now let’s look into the mechanics of what he did.

Opening
Most speakers make the mistake of stating their name first. That’s a bad way to start for three reasons:

1 The audience usually doesn’t hear the name because they aren’t fully listening yet.

2 If the name is unusual or not enunciated clearly the audiences doesn’t understand it and thus they don’t remember it. Plus they might be annoyed.

3 The speaker’s name isn’t of interest to the audience so the first words don’t grab the attention of the audience and that’s a bad way to start a presentation. Starting with your name also suggests that you are going to talk about you instead of the audience or their interests.

Notice how this sponsor grabbed immediate attention and interest with his first words. Why? Because he was talking about the audience and something personal that they related to. He didn’t start by talking about himself.

Benefits
After he knew he had the attention of the audience he explained what his company did and how it could help the listener. He made it relevant.

Introduction
At this point the audience might be interested to know his companies name. Remember that the purpose of this self introduction is to draw visitors to your tradeshow booth. They don’t need the person’s name. They need to know the company name on the booth. And you need to invite them to visit for a reason. State a clear call to action.

Close
Now you can state your first name because the audience is ready to hear it.. Don’t make it difficult for people by giving too much information too early in the conversation. The real conversation will begin when they stop by your booth. At this time simply state your first name to appear approachable. They don’t need to hear or know your last name. Restate the call to action and end by reinforcing your company name.

To finish nicely, end with a smile and a friendly wave.


Notice the four important stages of your short presentation. If you think that’s too much work just consider how much money you or your company invested as a sponsor.




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Tuesday, April 16, 2013

How to Make Stats More Interesting

Watch this video to discover:
1. how to take stats from boring to brilliant and
2. how to make charts on your slides more entertaining and instructive.

This video is from a TED talk by Hans Rosling. When I first heard the topic and saw the typical chart displayed I expected a boring lecture. I was delightfully suprised. I enjoyed the presentation and understand his message.

If you thought that a presentation packed with statistics has to be boring, watch this and enjoy.






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Wednesday, April 10, 2013

Superior Presentations 67: Don't Say Sorry

Don't say sorry.

It happens. You're speaking to a group and you stumble on a word or make a mistake. The temptation is to immediately blurt out "Sorry" or some variation of that word.

Don't say sorry when you make mistakes during your presentation. Instead, collect your thoughts as quickly as you can, restate the point correctly and move on.

There are three reasons why you shouldn't say sorry:

1. Often many of the people in your audience weren't listening closely and they missed the error. But when you say "sorry" you unnecessarily draw attention to the fact that you made a mistake.

2. When you say sorry your brain tends to fixate on the mistakes instead of your message. That might cause you to become anxious and feel more nervous about your presentation. Instead focus on your destination, not the bumps along the way.

3. The more times that your audience hears the word "sorry" the less they will feel confident about your credibility. This means that every time you say sorry you are working against yourself. Just imagine if the pilot of your plane announced every course correction with a "sorry". How might you feel about the pilot and the flight?

Here are some of the transition phrases that you might use:

  • Let me correct that.
  • What I really mean is...
  • Correction...
  • That didn't come out right.
  • Let's try again.

Or you could simply pause, smile, and then start that last sentence again.

What if you didn't notice a factual error when you stated it but recalled it later? You could say, "I want to correct something that I misstated earlier."

Naturally there are exceptions to this rule. If you did or said something that could have offended the audience then you would issue a sincere apology.

My youngest daughter used to say "oopsies" when she made a mistake. It sounded cute. When you are the speaker you don't look or sound cute when you litter your presentation with "oopsies".

Your audience will ignore or pardon simple presentation errors. The key for you is to look and sound competent so you can deliver your intended message.


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Wednesday, March 27, 2013

How to start your sales presentation



What’s the best way to start a sales presentation?

Start with a success story about how you helped one of your clients.

The big mistake is to start with a story about your company, founder and vision statement. Your prospects don’t care about any part of that. Instead, start with a story about how you helped a client achieve success.

Describe the initial condition or prospect’s challenge. Tell how you helped them and then talk about the results.

Example:
One of my clients was on a losing streak. He was making presentations to clients and getting shut out. After I coached the CEO on his presentation he closed the next deal which meant a $10M deal in his pocket.

I tell this success story in many of my presentation skills coaching presentations. It’s a powerful start.
  

More questions and answers about public speaking at Questions About Public Speaking



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Monday, March 25, 2013

Corruption Implied by These Words



Kremlin challenges the words of corruption
"Thank you doesn't butter my bread."
“What are we going to do?”

"The question is difficult to solve, but possible"

"You need a weightier argument,"

"We'll sort it out."


These phrases are part of a list that the Kremlin has instructed Russian government officials to avoid using. The reason is that these phrases are a few of the ones that have been used to extract bribes and gifts. (As reported in the Guardian)




The Kremlin is hoping to reduce the amount of corruption within the Russian government. Cutting down on corruption seems like a good idea. By identifying key words that have been traditionally associated with corruption the Russians are shining a light on this problem.  By banning the use of these phrases they are stigmatizing the words and hence the practice.

Those seem like a good start because that’s exactly how society tackles problems with diversity and other social issues.

Language and the choice of analogies shape our thinking – particularly regarding immoral, illegal or questionable activities.

Business announces “down sizing” instead of firings.

The mafia called killers “button men”.

The military reports dead civilians as “collateral damage.


We’ve heard a lot of vague terms, deceptive analogies and implied messages. If you use any of these techniques your audience might start squirming and wondering “where are the skeletons?”

Yes, that’s another analogy. It means, “What are you hiding?”

If you want your audience to trust you – speak clearly. Avoid jargon and innuendo – unless you’re looking for a bribe. "Dogovorimsya!"*


* That’s Russian for “We’ll sort it out.”



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Friday, March 22, 2013

Superior Presentations 66: Start Your Presentation on Time

From George Torok

Start Your Presentation on Time

Respect your audience and especially their time. Develop the habit of starting your meetings and presentations on time. Do that and people will notice. They'll be more willing to attend your meetings and they will make the effort to arrive on time.

They will also be in a better mind set when they notice you starting on time. If you want to annoy your audience, start late.

Announce the times (start and end) and provide directions

If it's your meeting, clearly advise all invitees exactly what time it will start. One trick to convince people of your intentions is to state an odd time - e.g. 9:03, 1:07, 3:36.

If your presentation is the main feature and there are some things happening before you go then it's a good idea to state that upfront. Imagine attending a concert only to be forced to endure unannounced warm-up bands for hours before the main act (a la Justin Bieber).

If your meeting is in a conference center or hotel, ensure that there are clear directions from the main entrances to your meeting room. Check with the venue staff.

Plan to arrive early

You get there early. If you haven't been to this location before be sure to double check the directions and the map. Allow for travel delays and the potential for bad directions.

If you are travelling out of town to deliver an important presentation, you might want to arrive the night before.

Check the room and test your equipment

Visit the presentation room before anyone arrives. Get into the room and get comfortable with it. This is easy to do if you arrived the day before your presentation. At least plan to arrive one hour before the program begins so you can get into the empty room.

Start even if...

At the promised time start your presentation. If you've checked the room and your equipment then you are ready to go. If you've clearly communicated the start time and directions then most of your audience will be ready. Someone will always be late.

To help get people into their seats and ready as the time to start draws near, announce "Five minutes to start", "Two minutes to start" and even "We're starting in 30 seconds."

If your equipment fails just before your presentation - start! Start on time and that means you need to have a Plan B opening while the crew is fixing the equipment problem. Don't make the audience suffer because of your equipment failure or lack of preparation.

Don't do what one Vice president of an IT company did at a presentation. Clearly she hadn't checked her equipment. When she was introduced she walked up to the stage with her laptop and handed it to the crew who were seeing her for the first time. They scrambled to hook up her laptop and ran into problems. Meanwhile the audience was waiting.

She watched the crew for a couple of minutes, remembered the audience and turned to us with an exasperated tone, "Talk amongst yourselves."

She clearly didn't demonstrate respect for the audience or the crew who got her equipment working in a few minutes.

Respect your audience and start your presentation on time.

 
George Torok

PS: Tell me how this tip helps you.

 
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Wednesday, March 20, 2013

Should you start with a joke?

Should I tell a joke when I start my presentation?


Ha, ha – don’t do that. Don’t start with a joke.

That is an antiquated piece of advice given to novice presenters by other novices.


I’ve seen it done and it was painful to witness.


There’s nothing wrong with making people laugh but you should avoid telling jokes. Maybe you heard a joke over coffee or while having drinks and it sounded funny – but don’t use it in your presentation.


Here’s why:

The traditional jokes told by comedians might have made the audience laugh but the comedian was a professional joke teller. You have no idea how much effort they put into rehearsing the joke so they could get the delivery just right. Most jokes die when the delivery is wrong.


You probably don’t have that experience so the joke will die and that’s a terrible way to start your presentation.


Also the joke probably doesn’t relate to your message. The audience will be wondering “What does that have to do with this?”


And most jokes poke fun at someone. It’s not a good way to start your presentation by putting someone down. There’s a good chance that you will offend some people in your audience with your insulting attitude.

More questions and answers about public speaking at Questions about Public Speaking 



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