I think that you might be looking for some techniques that enhance that skill. If we were talking I would clarify that with you. That's one example of a active listening technique.
Here are a few more techniques to active listening:
- Look directly at the person who is talking.
- Appear relaxed - not impatient.
- Nod your head occasionaly - to show understanding - not necessarily agreement.
- Repeat some key words.
- Ask a question about a point.
Do you have more questions about presentation and communication skills? Ask me.
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